Contact us
The one way to reach us is [email protected]. There is no contact form, because a form would mean keeping the message on a server and the calculator keeps nothing there at all.
We read every message and answer as soon as we can. Replies come from the same address, so a spam filter that has never seen it may file the first one away — look for it there before writing again.
Report a wrong figure
Send the inputs the plan used — starting amount, contribution and how often it is added, annual return, compounding, years, and any fee, withdrawal or step-up — and the balance the page printed. With those, the same plan can be run and the answer compared figure by figure.
If you changed the plan from a link, the address bar itself carries all of it: copy the whole URL into the message and nothing has to be retyped.
Report a broken page
Say what you were doing, what you expected and what happened instead, and name the browser and the device. A screenshot helps when something looks wrong rather than fails outright. Nothing is logged about your visit beyond the analytics the privacy policy describes, so the message is usually the only record of the fault.
Your data
To ask what is held about you, to have it corrected or deleted, or to object to how it is used, write to the address above with “data request” in the subject line. The privacy policy sets out what is collected, who else sees it and the rights you have.
Advertising and press
For anything about advertising on the site, or about using it in an article or a class, write to the same address and say what you have in mind. Results from the calculator may be quoted with the assumptions that produced them; the figures belong to the plan, not to the site.
What we cannot answer
We cannot advise on a particular investment, a pension, a tax position or a savings product. The calculator shows what a set of inputs works out to; which inputs are right for you is a question for a qualified adviser who knows your circumstances.